Here is the good, the bad, and the ugly of librarian William Ottens's experience working behind service desks and in the stacks of public libraries, most recently at the Lawrence Public Library in Kansas. In Librarian Tales, published in cooperation with the American Library Association, readers will learn about strange things librarians have found in book drops, weird and obscure reference questions, the stress of tax season, phrases your local librarians never want to hear, stories unique to children's librarians, and more.